Chief of Staff/Operational Excellence Manager

  • Full Time
  • Delhi

Our Mission: To eliminate energy waste.

Our Vision: To prevent 29 million tons of CO2eq emissions before 2030 by making energy saving simple, substantial and profitable for large buildings and factories.

Our Core Values: Empower Each Team Member with a Sense of Ownership, Build a Positive Team and Family Spirit, Get Shit Done, Maintain a High Level of Transparency and Honesty, Be Passionate, Determined and Bold, Pursue Growth and Learning, Be Adventurous, Creative and Open-minded. Details here

Our Business Offerings:

JoulePAYS (Pay as you save): Guaranteed savings on utility energy consumption for large existing facilities through design, execution and management of profitable energy conservation measures. Smart Joules invests in all the upgrades and charges clients a share of the savings under long term contracts.

JouleCOOL: Comprehensive on-site utility business model applicable to new facilities, where Smart Joules offers cooling “as a service” by designing, building, owning, operating and maintaining the entire cooling infrastructure in return for monthly payments based on demand and usage.

JouleONE: Data-driven power quality optimization solutions for commercial and industrial customers in partnership with large electric utility companies.

DeJoule: IOT automation technology enabling data-driven continuous performance optimization and client delight. It continuously identifies and corrects for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from sensors and other many sources, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment to minimize energy use.

Role Vision and Responsibilities:

Enable the business to scale in close partnership with the CEO by focussing

  • 70% on inward facing activities to “productize” (simplify, standardize & automate) our services with the help of tools
  • 30% on other strategic projects

Top Short Term Targets:

What? Why? Who? How?
Introduce and Institutionalize an MIS To improve visibility and alignment Leadership team Review of company and team OKRs, discussions with leadership
Make Weekly Leadership Meetings More Successful To increase work efficiency & strengthen family spirit Leadership team Prepare Agendas, Share Action Items, Ensure Follow Through
Move Company to Slack To foster better collaboration by smoothening information flow, storage and recall Full company Plan, introduce, train, manage
Introduce and Manage Company Newsletters {JouleMonth, JouleWEEK} To improve visibility and alignment Full company, Investors From MIS, Leadership meetings, other discussions
Introduce a New Onboarding Program To maximize the extent and likelihood of success for our new team mates Leadership team Team suvey, critical thinking
Digitize the Site Engineer Training Program For operational excellence and customer success @ scale CEO, COO, CPO & Consultants Experience, improve, select tool, execute

Other Strategic Projects That Will Likely Come to Your Desk:

  • Digitization: Move all repetitive, manual, paper and excel based processes into completely digital ones with a pleasant user experience
  • Value & Productivity: Systematically identify and cut waste in our operational practices across all teams.
  • Research: Research technologies, solutions, companies, market trends etc. to help shape the company’s overall narrative and feed into the strategy.
  • Ideation: Analysis and ideation of business models and sales strategies to make energy saving simple, substantial and profitable for businesses.
  • Partnerships: Help formulate partnerships with investors, electric utilities, energy consultants, universities, energy entrepreneurs internationally, contractors, vendors, etc.
  • Analysis: Compressed air / hot water / steam system optimization market analysis.
  • Team:
    • Setting up JouleLabs with IIT Delhi and other top universities to build talent pipelines.
    • Designing and conducting “JoulePULSE” team surveys to foster greater engagement, learning and clarity.
    • Organizing activities {such as JouleCHAT}, events, practices, etc. that reinforce the company’s Core Values
  • Growth: Systematically evaluate inorganic growth opportunities to to increase our people and product capabilities, and expand our market reach, revenue and profit.
  • Customer Delight: Plan and execute celebration of an annual sustainability calendar across all SJPL locations.

Starting Location: Delhi

The Right Candidate Has:

  • Hunger to make a positive contribution to the planet
  • Courage to roll with the punches and keep going at it
  • Optimism rubbing off on others in the organization
  • Collaborate effectively with multiple sites with rigorous follow ups
  • Pays major attention to minor details
  • Can do attitude– get shit done and ensure deliverables within timelines and required quality
  • Tenacity, reliability, perseverance, pursuit of quality. Be able to prioritize their own work, and focus on executing a particular task/project to completion under the pressure
  • Qualifications and skills:
  • Excellent communication skills, verbal and written
  • Hunger for the defining association of their professional career
  • Tech/ in any field of Engineering with a good understanding of business

Career Path:

  • Lead a business unit {such as hot water, compressed air, etc.}
  • Lead a team
  • Lead international growth for Smart Joules

Reporting Structure:

  • You will report to the Founder and CEO

About Smart Joules:

Our Impact:

  • 35% reduction on total energy consumption across all our clients till date, equivalent to the annual consumption of more than 6 Lakh avg. Indian households
  • 86,000 metric tons of annual CO2-eq. emissions reduction from existing projects
  • Saved more than INR 103 Crore worth of energy for our clients

Teams: 125+ people across Product Development, Design, Projects, Operations & Maintenance, Analytics, Automation lead by an MIT + UC Berkeley Alum, a Navy Veteran, a financial whizard, a product leader and people’s champion

Clients: Apollo, Fortis, CARE, KIMS, Aster, Amneal, LMW other leading companies

Geographical Presence: 25+ cities throughout India & 1 international partnership in Indonesia

Financial Supporters: Asian Development Bank, TATA Capital, Sangam Ventures, Max Industries, Intelleventures, Mr. Saket Burman (Dabur Family), Mr. Nadir Godrej and 5 angel investors

Major Recognitions: Champion of Change recognition from the Prime Minister’s Office & Niti Aayog, 10+ National Awards from Ministry of Power & CII, International Award from German Energy Ministry, Multiple international grants and fellowships, 35+ media coverages

Reference Materials: Business India ArticleCNBC videoNDTV videoTechForGood videoDeJoule IOT video

To apply for this job please visit